1. Scope of Application
These General Terms and Conditions (GTC) apply to all travel bookings and services offered by [Your Company Name] (hereinafter "the Company", "we", or "us") through our website.
2. Booking & Contract
A binding contract is established when we confirm your booking in writing (including email). The person making the booking is responsible for all contractual obligations of all travelers listed in the booking.
3. Payment Terms
- A deposit of [30]% is due upon booking confirmation
- The remaining balance is due [30] days before the departure date
- For bookings made within [30] days of departure, full payment is due immediately
- Accepted payment methods: [Credit Card, Bank Transfer, PayPal]
4. Prices & Services
All prices are quoted in [USD/EUR] and include the services explicitly listed in the tour description. Unless stated otherwise, prices do not include:
- International flights
- Travel insurance
- Personal expenses and tips
- Visa fees
- Optional excursions not included in the itinerary
5. Changes & Cancellations by the Traveler
Cancellation fees are calculated as follows:
- More than 60 days before departure: [20]% of total price
- 60–30 days before departure: [50]% of total price
- 30–14 days before departure: [75]% of total price
- Less than 14 days before departure: [100]% of total price
We strongly recommend purchasing travel cancellation insurance.
6. Changes & Cancellations by the Company
We reserve the right to make minor changes to the itinerary. In case of significant changes or cancellation by us, you will be offered an alternative trip or a full refund.
7. Travel Insurance
We strongly recommend that all travelers obtain comprehensive travel insurance covering trip cancellation, medical expenses, personal liability, and repatriation.
8. Liability
Our liability is limited as permitted by law. We are not liable for damages caused by unforeseeable or unavoidable events (force majeure), including but not limited to natural disasters, war, strikes, or pandemics.
9. Complaints
Any complaints during your trip should be reported to your local guide or our emergency contact immediately. Written complaints must be submitted within [28] days of your return.
10. Governing Law
These terms are governed by the laws of [Your Country]. The place of jurisdiction is [Your City], unless otherwise required by law.