Make payment follow-up feel organized for both your team and your clients.
Let travelers understand what is due and what has already been settled from the same client portal — with online payment options.
Payment portal
A clear portal reduces friction, follow-up noise, and confusion around payment schedules. It works best when it is connected directly to the booking record and not maintained separately. Clients see their balance, pay online, and download receipts — all without emailing your team.
Client clarity
Show balances and due dates in a format travelers can actually understand.
Lower back-and-forth
Reduce manual reminders and invoice status questions by 70%.
Connected workflow
Feed payment progress back into the operational booking flow automatically.
Your clients have no idea how much they owe until they ask — and asking takes effort.
Payment transparency is one of the biggest gaps in travel service delivery. Clients receive invoices as email attachments, lose track of deposit schedules, and have no self-service way to check their balance. Every inquiry requires your finance team to look up the record and respond manually.
Clients cannot see their payment status without contacting your team. Every balance inquiry creates a support ticket or email thread.
Deposit and final balance deadlines are communicated once and then forgotten by the client. Your team chases payments manually.
Online payment is not available or is disconnected from the booking record. Clients pay via bank transfer and your team reconciles manually.
Group bookings with multiple payers have no shared visibility. The group leader asks your team for payment status updates for each traveler.
Payment receipts and invoices are sent separately from the trip information, creating a fragmented client experience.
Self-service payment visibility with integrated online collection.
The payment portal is a dedicated section within the traveler area where clients see their payment schedule, completed payments, outstanding balance, and due dates. They can pay online via credit card or bank transfer. Every payment is recorded automatically against the correct booking and milestone.
Everything you need from payment portal
Visual payment timeline
A clear, visual representation of the payment schedule — deposit paid, interim payment due in 30 days, final balance due 45 days before departure. Status indicators show what is current, upcoming, and overdue.
One-click online payment
Clients click 'Pay Now' and complete payment via Stripe or PayPal. The transaction is recorded instantly in your booking record with no manual data entry.
Invoice & receipt center
All invoices and payment receipts are available for download in the portal. Clients access their financial documents alongside trip documents in one place.
Group payment splitting
For group bookings, generate individual payment links for each traveler. Track who has paid and who hasn't without the group leader chasing people.
Payment notifications
Automated notifications when payments are received, when deadlines approach, and when balances are overdue. Both your team and the client stay informed.
Currency flexibility
Display payment amounts in the client's preferred currency while processing in your base currency. Show exchange rates transparently for international bookings.
Get started with payment portal
Set payment schedule
Define milestones when the booking is confirmed — deposit amount, interim payments, final balance. These appear automatically in the client's portal.
Connect payment gateway
Link your Stripe or PayPal account. Clients can pay via credit card, debit card, or bank transfer directly through the portal.
Client makes payments
Travelers log in to their portal, see what's due, click 'Pay Now', and complete the transaction. Receipts are generated automatically.
Automatic reconciliation
Every payment updates the booking record in real time. Your finance team sees the updated balance without manual data entry. Overdue payments are flagged automatically.
Built for teams that need payment portal
High-volume operators
When managing 200+ active bookings, self-service payment tracking eliminates hundreds of balance inquiry emails per month and ensures payments are collected on schedule.
Group travel with multiple payers
Send each group member their own payment link. Track individual payment progress without the group coordinator playing middleman between travelers and your finance team.
International clientele
Show payment amounts in USD, EUR, GBP, or any currency while processing in your base currency. Transparent exchange rates build trust with international travelers.
“Since we activated the payment portal, our payment-related email volume dropped by 70%. Clients love the transparency and the ability to pay with one click. Our cash flow improved significantly.”
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