Your guides see exactly what they need — trip details, guest info, and upsell opportunities — nothing more.
Give tour guides secure, mobile-friendly access to their assigned trips, itineraries, guest details, and upsell opportunities — without exposing your full admin system.
Guide portal
The guide portal provides a focused, mobile-optimized interface for tour guides to access their upcoming assignments. Guides log in with a secure token and see their assigned trips with full itinerary details, guest information, pickup times, and supplier contacts. They can log upsell recommendations, track their commissions, and communicate with the back office — all without needing access to the admin panel.
Trip-focused view
Guides see only their assigned trips with relevant itinerary, guest, and supplier details.
Mobile-first design
Built for phones and tablets — guides access everything they need while on the go.
Secure token access
No passwords to manage — guides access their portal through secure, unique links.
Your guides get their trip details through email threads, WhatsApp messages, and last-minute phone calls.
In most travel companies, guide communication is informal and fragmented. Trip details are sent via email or WhatsApp, often incomplete and sometimes contradictory. Guides piece together their schedule from multiple sources and hope they have the latest version. Changes made after the initial briefing may or may not reach them.
Trip details are communicated through WhatsApp messages that get buried in group chats. Guides scroll through hundreds of messages to find pickup times.
Last-minute changes to the itinerary are communicated by phone call. If the guide does not answer, the update may not reach them before the service.
Guest details like dietary restrictions, accessibility needs, and special occasions are shared informally and sometimes forgotten.
Guides have no structured way to report feedback, flag issues, or recommend additional services during or after the trip.
Operations managers cannot confirm whether guides have reviewed their assignment details — there is no read receipt or acknowledgment system.
A dedicated portal where guides find everything they need for every assigned trip.
The guide portal replaces fragmented communication with a single, always-current source of truth. When a guide is assigned to a trip, they receive a secure link to their portal. There, they see the complete itinerary, guest list with special requirements, supplier contacts, pickup times, and any upsell recommendations. Changes to the trip update the portal in real time.
Everything you need from guide portal
Trip dashboard
Guides see all their upcoming and past assignments in one view. Each trip shows dates, destination, group size, and current status. Tap to see full details.
Itinerary details
Day-by-day view with activities, timings, supplier names and contacts, pickup locations, and special instructions. Everything a guide needs to deliver the service.
Guest profiles
See the guest list with names, nationalities, dietary requirements, accessibility needs, and special notes. Personalize the experience before meeting the group.
Upsell interface
View recommended add-ons with guide hints on how to position them. Log traveler interest with one tap. Track recommendation status as the back office processes them.
Commission tracker
See total commissions earned, pending approvals, and payment history. Transparency builds trust and motivates guides to actively participate in the upsell program.
Back-office messaging
Send messages and flag issues directly from the portal. Operations receives notifications and can respond in context without switching to a separate chat app.
Get started with guide portal
Assign guides to trips
When creating or managing an order, assign a guide from your team. The system generates a unique portal link for that guide and trip.
Guide accesses their portal
Guides click their unique link to access the portal. No app installation or password setup required — it works in any mobile browser.
Review trip details
Guides see the complete itinerary, guest information, supplier contacts, and upsell recommendations. They can review everything before the trip starts.
Deliver and report
During and after the trip, guides log upsell interest, flag issues, and communicate with the back office through the portal.
Built for teams that need guide portal
Multi-day tour coordination
A guide leading a 7-day tour checks their portal each morning for the day's schedule, supplier contacts, and any overnight changes. No morning phone call to the office needed.
Last-minute itinerary change
A monument closes unexpectedly. Operations updates the itinerary, and the guide sees the change in their portal immediately with the alternative activity and timing.
VIP group preparation
Before meeting a high-value group, the guide reviews guest profiles — dietary needs, accessibility requirements, celebration occasions. They arrive prepared to deliver a personalized experience.
“Our guides used to call the office five times before each tour to confirm details. Now they open their portal and everything is there — itinerary, guest info, supplier contacts. It transformed our operations.”
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